Terms & Conditions
These Terms and Conditions apply to the use of our website and any enquiries or purchases made through Automotive Equipment Solutions UK Ltd.
Terms and Conditions
Automotive Equipment Solutions UK Ltd (AES UK)
Last updated: [Insert Date]
These Terms and Conditions (“Terms”) apply to the use of our website and any enquiries or purchases made through Automotive Equipment Solutions UK Ltd (“AES UK”, “we”, “us”, “our”).
By using our website www.aesuk.com, you agree to these Terms.
1. Company Details
Automotive Equipment Solutions UK Ltd
Unit 2 Cropton Court, Cropton Road
Northminster Business Park, Upper Poppleton
York, YO26 6BN
Email: info@aesuk.com
Phone: 01904 460 581
2. Website Use
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
You must not attempt to:
- Gain unauthorised access to our website or servers
- Introduce viruses or malicious code
- Scrape, copy, or reproduce website content for commercial use without permission
3. Product and Service Information
We aim to ensure all information on our website is accurate and up to date. However:
- Product specifications, availability, and pricing may change without notice
- Images are for illustration purposes only
- Final product configurations and suitability may depend on your workshop, site conditions, and requirements
If you require confirmation of specifications, please contact us.
4. Quotes, Orders, and Payment
Quotes
Any quote provided (by email, phone, or through enquiry) is subject to:
- Availability
- Confirmation of specifications
- Site suitability (where relevant)
- Pricing validity period stated on the quote
Orders
Orders are only confirmed once agreed in writing by AES UK.
Payment
Payment terms will be confirmed on your invoice or quotation. Goods may remain the property of AES UK until paid in full (where applicable and permitted).
5. Delivery, Installation, and Access Requirements
Where delivery and/or installation is provided:
- You must ensure safe and suitable access to the site
- You must provide clear instructions for delivery restrictions (height, access, weight limits, booking times, etc.)
- Additional costs may apply for failed delivery attempts or restricted access
Installation dates may be subject to availability and any required site preparation.
6. Returns and Cancellations
Returns and cancellations will be handled in line with your agreed quotation/invoice terms and relevant UK consumer/business regulations.
Most AES UK customers are businesses. Business-to-business orders may not have the same cancellation rights as consumer purchases.
If you need to cancel an order, contact us as soon as possible at info@aesuk.com.
7. Warranty and Support
Products may include a manufacturer warranty and/or AES UK support, depending on the product and service agreement.
Warranty coverage may not apply where damage occurs due to:
- Misuse
- Incorrect installation by non-approved parties
- Lack of maintenance
- Unauthorised modifications
8. Limitation of Liability
To the maximum extent permitted by law, AES UK is not liable for:
- Loss of profits, revenue, or business
- Loss of data
- Indirect or consequential losses
- Downtime or business interruption
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
9. Intellectual Property
All content on this website (including text, images, logos, downloads, graphics, and layout) is owned by AES UK or used under licence.
You may not copy, reproduce, republish, or distribute any content without written permission.
10. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of external websites.
11. Privacy
Our Privacy Policy explains how we handle personal data. By using this website, you also agree to our Privacy Policy.
12. Changes to These Terms
We may update these Terms at any time. Any changes will be posted on this page with a new “Last updated” date.
13. Governing Law
These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.